What To Do When Unsatisfactory Performance Continues?



Even when we handle situations of unsatisfactory performance well, there will often be a 5 or 10% of people who do not respond and we have to deal with these too. Often these cases fall into some form of disciplinary procedure, which, while it may resolve the issue, often makes things worse and actually prevents the change happening. It can become a game and can take a lot of time and energy. It can even become legalistic.

This course aims to avoid all that and shows how these few cases can still be handled well and do so without wasting undue time or energy. The course will help managers get to a good solution and do so effectively and respectfully.

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