How to Structure Performance Conversations?
In situations of unsatisfactory performance, managers can experience all kinds of emotions like disappointment, frustration, annoyance etc. and these can all get in the way of handling the meeting well. As a result, we can lose control of the meeting and the situation.
The purpose of this course is to avoid just that and give managers a reliable step-by-step process for handling these meetings. This will help guide the conversation and the person and avoid them jumping too far ahead and running the risk of losing the person and the whole meeting.